Clear procedures for the moment before money moves.

TrustLine helps businesses with 3 to 50 staff turn “pause and verify” into a written payment policy, practical staff checklists and short, scripted drills.

The focus is deliberately narrow: bank-detail changes, unusual invoices and urgent requests that impersonate a boss, supplier or colleague. TrustLine is not a bank, law firm, incident-response service or deepfake-detection company.

We believe a useful procedure should be calm, specific and easy to follow under pressure. TrustLine provides general guidance rather than legal, financial or security advice, and encourages every business to review its final policy with its bank and advisers.